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 What is pdfFiller?

Pdf Filler is a digital document management solution that allows users to create, edit, manage, share, and securely store PDFs.


Pdf Filler provides the services of an online editor, cloud storage platform, and a signature request manager all in one package. Pdf Filler allows customers to fill and send any PDF form online. Our users can access their entire document database, as well as search for documents online, find the forms they need in our library, and share them directly from their device.


Pdf Filler is part of the Air Slate Business Cloud – a business automation platform that unites the power of 3 products and a library of legal forms in a single business solution.


The company itself was founded in 2008 in Boston, Massachusetts where the main office is located. Today, over 55.6 million users are registered with Pdf Filler and streamline their everyday document routines with our easy-to-use tools.



Pdf Filler reviews prove its worldwide reputation

Throughout the years, we’ve collected tons of reviews – from first-time users to industry leaders of big-name brands who have used our solution in their businesses. Pdf Filler serves over 200,000 clients every day and we are happy when they provide their feedback.


Thousands of positive pdfFiller reviews have brought the platform multiple awards and nominations on the G2, Capterra, Shopper Approved, and TrustPilot review platforms.


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EDITOR’S PICKS; LATEST NEWS;

Can I trust Pdf Filler?


pdfFiller Team

29 Jul 2021

is pdfFiller safe? can I trust pdfFiller?

8 min read

When looking for the right document management solution, things like trustworthiness and security should be top of mind, especially if you’re running a business. We know how much you value safety and accountability, and we do our best to meet your requirements regarding the security and compliance of our platform. Today, we’ll address the most important question: is pdfFiller safe? Let’s start with the basics and see why millions of users choose pdfFiller for their paperless document management.



Table of contents


What is pdfFiller?

pdfFiller reviews prove its worldwide reputation

Does pdfFiller represent any government organizations?

How pdfFiller ensures compliance

Is pdfFiller safe? What are the points of security?

How to cancel a pdfFiller subscription?

How do I contact pdfFiller?

What is pdfFiller?

pdfFiller is a digital document management solution that allows users to create, edit, manage, share, and securely store PDFs.


pdfFiller provides the services of an online editor, cloud storage platform, and a signature request manager all in one package. pdfFiller allows customers to fill and send any PDF form online. Our users can access their entire document database, as well as search for documents online, find the forms they need in our library, and share them directly from their device.


pdfFiller is part of the airSlate Business Cloud – a business automation platform that unites the power of 3 products and a library of legal forms in a single business solution.


The company itself was founded in 2008 in Boston, Massachusetts where the main office is located. Today, over 55.6 million users are registered with pdfFiller and streamline their everyday document routines with our easy-to-use tools.


pdfFiller reviews prove its worldwide reputation

Throughout the years, we’ve collected tons of reviews – from first-time users to industry leaders of big-name brands who have used our solution in their businesses. pdfFiller serves over 200,000 clients every day and we are happy when they provide their feedback.


Thousands of positive pdfFiller reviews have brought the platform multiple awards and nominations on the G2, Capterra, Shopper Approved, and TrustPilot review platforms.




Over the last couple of years, pdfFiller ranked in four categories on G2.




 


Leader Summer 2021. Products in the Leader quadrant of the G2 Grid® for the Document Creation category are highly rated by users and have high Market Presence and Satisfaction scores.

Products in the Leader tier for the Momentum Grid® rank in the top 25% of their category’s products by their users

Leader Mid-Market. Products in the Leader quadrant for the Mid-Market Grid® Report are rated highly by G2 users and have substantial Satisfaction and Market Presence scores

High Performer Mid-Market. Products in the High Performer quadrant for the Mid-Market Grid® Report have high customer satisfaction scores and low Market Presence scores compared to the rest of the category

Our clients range from private businesses to government agencies and even charities, spread across the United States, Europe, and Australia.


The Town of Randolph’s Human Resources Department integrated pdfFiller into their workflow in order to resolve issues in their employment application process and streamline cumbersome administrative issues within other town departments as well. With pdfFiller, The Town of Randolph can simply create or upload a form, add fillable fields, and distribute the link to potential applicants. All the applicants need to do is click on the link, complete, and sign the form electronically.

When FACS, a government agency in New South Wales, Australia, launched the ChildStory program, they found managing legal documents challenging because of the need to search through hundreds of pages instantly, blackout personally identifying information, and obtain electronic signatures. DaDaDocs by pdfFiller provided them with all of this functionality while meeting strict security requirements without having to leave Salesforce, ChildStory’s main operational platform. The DaDaDocs integration provided the agency with a complete PDF editor, e-signature solution, and form generator within Salesforce.

Does pdfFiller represent any government organizations?

pdfFiller is not affiliated with any government organization. However, pdfFiller provides free access to millions of forms and documents. Some of these forms are documents used by government agencies. pdfFiller provides an opportunity to fill out these documents and is not responsible for how the user will use them in the future or whether they will be accepted by the state institution(s).


How pdfFiller ensures compliance

pdfFiller maintains compliance with GDPR, HIPAA, PCI DSS, FERPA, CCPA, and SOC 2 Type II in order to protect the private information of all users.


pdfFiller complies with the Health Insurance Portability and Accountability Act’s hosting standards thanks to AWS’s rigorous adherence to the specific administrative, physical, and technical safeguards that HIPAA requires.


Physical safeguards include limited facility access and control with authorized access in place. Technical safeguards require access to control which only allows authorized personnel to access electronic Protected Health Information (ePHI). Network or transmission network security is the last technical safeguard required of HIPAA compliant hosts to protect against unauthorized public access of ePHI.


pdfFiller also guarantees full compliance with the General Data Protection Regulation (GDPR) for our European customers. This data privacy law regulates how businesses collect, process, and use personal data while giving individuals greater control over their personal data.


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Under this regulation customer documents and information are encrypted and accessible only by the customer. We also encrypt critical system databases. All of pdfFiller’s systems limit any personal information therein and ensure that sensitive data is encrypted.

We’ve updated pdfFiller’s terms of service and privacy policy to comply with GDPR requirements.

As part of our Terms of Service, we’ve incorporated a GDPR-compliant data processing addendum for customers where we serve as a processor of personal data.

We’ve modified our vendor agreement to ensure that our vendors are in compliance with GDPR requirements.

pdfFiller allows users to request the deletion of personal data and gives them the means to notify customers of requests from their users.

pdfFiller staff is obligated to maintain the confidentiality and security of customer data. We’ve updated our training policies to reinforce our security and privacy policies.

pdfFiller complies with major security standards and regulations such as PCI DSS, HIPAA, SOC 2, and the U.S. ESIGN act of 2000. These standards help us manage customer data, preserving security and confidentiality as required under the GDPR.